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Domestics surpass imports as a whole in 2010 J.D. Power APEAL study

Michael Harley — Thu, 15 Jul 2010 18:00:00 +0000

Filed under: Etc., Marketing/Advertising, Audi, BMW, Chevrolet, Ford, Jeep, Mercedes-Benz, Suzuki, Volkswagen

Click above for gallery of the graphics from J.D. Power and Associates

Porsche once again grabs the top spot (for the sixth time in a row) in the J.D. Power and Associates 2010 Automotive Performance, Execution, and Layout (APEAL) Study. This year's study asked 76,000 owners 90 days after purchasing their 2010 model-year cars "how gratifying their new vehicle is to own and drive." The answer, for the first time since 1997, was that the domestic brands were more "appealing" as a whole than the imports (the domestics earned a score of 787 on a 1,000-point scale - 13 points greater than the imports).

When it comes down to specific awards (as shown in the segment-level graphics), Ford leads with five. The automaker earned one each for the Expedition, Explorer Sport Trac, Flex, Fusion and Taurus. Audi, BMW, Chevrolet, Mercedes-Benz and Volkswagen each garner two awards. The Ford Taurus and Chevrolet Avalanche, both segment leaders, are the only two models that ranked highest in the 2010 APEAL study and in the 2010 Initial Quality Study (IQS) announced in June. Suzuki is credited with the greatest improvement this year, while Jeep drops one slot from last year's 2009 APEAL Study and falls to the bottom of the list for 2010. Check out the gallery for the graphics, and read the full press release after the break.

Gallery: J.D. Power 2010 APEAL Awards

[Source: JDPower.com]

Continue reading Domestics surpass imports as a whole in 2010 J.D. Power APEAL study

Domestics surpass imports as a whole in 2010 J.D. Power APEAL study originally appeared on Autoblog on Thu, 15 Jul 2010 13:00:00 EST. Please see our terms for use of feeds.

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J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports

Michael Harley — Thu, 17 Jun 2010 18:00:00 +0000

Filed under: Car Buying, Etc., Plants/Manufacturing, Marketing/Advertising, Acura, Ford, Lexus, Lincoln, Mercedes-Benz, Toyota

Click above for a gallery of graphtastic images from J.D. Power and Associates

J.D. Power and Associates has released its 2010 Initial Quality Study (IQS) and Porsche has earned back the top spot that was occupied by Lexus in last year's study. The annual J.D. Power study measures IQS based on problems reported per 100 vehicles (PP100) - a lower score means a lower rate of problem incidences and higher quality.

Domestic brands, as a whole, demonstrated higher initial quality than import brands for the first time in an IQS (impressive, as the company has been conducting the study for 24 years). "Domestic automakers have made impressive strides in steadily improving vehicle quality, particularly since 2007," said David Sargent, vice president of global vehicle research at J.D. Power and Associates. "This year may mark a key turning point for U.S. brands as they continue to fight the battle against lingering negative perceptions of their quality." According to J.D. Power, the industry average for initial quality is 109 problems per 100 vehicles (PP100) in 2010 (that is a slight increase from 108 PP100 in 2009). However, initial quality for domestic brands as a whole has improved to an average of 108 PP100, slightly better than the initial quality of import brands, which average 109 PP100 in 2010.

Acura made an impressive improvement in the 2010 study. The automaker climbed from 111 PP100 in 2009 to just 86 PP100 in 2010, earning second spot just under Porsche (83 PP100). Mercedes-Benz (87 PP100) earned third position with Lexus (88 PP100) immediately following. Ford (93 PP100) and Lincoln (106 PP100) also earned Top 10 positions. Interestingly enough, Toyota (117 PP100) fell from its seventh position in 2009 to 21st in the 2010 study. The complete J.D. Power press release and charts can be found after the jump and in the gallery below.

Gallery: 2010 J.D. Power and Associates IQS

[Source: J.D. Power and Associates]

Continue reading J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports

J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports originally appeared on Autoblog on Thu, 17 Jun 2010 13:00:00 EST. Please see our terms for use of feeds.

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Porsche and Lincoln climb to top of J.D. Power 2010 Vehicle Dependability Study

Michael Harley — Thu, 18 Mar 2010 12:01:00 +0000

Filed under: Etc., Marketing/Advertising, Buick, Cadillac, Ford, Hyundai, Jaguar, Lincoln, Porsche

Click above for results of the 2010 J.D. Power Vehicle Dependability Study

J.D. Power and Associates has just released its 2010 Vehicle Dependability Study (VDS)... and Porsche, Lincoln and Buick have climbed on the podium (Buick, Jaguar and Lexus occupied the top spots in last year's 2009 Vehicle Dependability Study). The German automaker demonstrated a significant jump in quality (up ten spots) with Ford's brand hot on its heels (up six positions). While Buick dropped down, its score was indicative of improved quality - however, the bar had been raised.

This year's VDS found that several brands that perform well in the firm's dependability study are avoided due to public misperception about reliability. These brands include Cadillac, Ford, Hyundai, Lincoln and Mercury - all having the greatest lags between dependability performance and consumer perception. "Producing vehicles with world-class quality is just part of the battle for automakers; convincing consumers to believe in their quality is equally as important," says a J.D. Power and Associates spokesperson.

The Vehicle Dependability Study is designed to accurately measure problems experienced by original owners of three-year-old (2007 model year) vehicles. This year's study was based on responses from more than 52,000 vehicle owners surveys between October and December of 2009. Scores are based on the number of problems experienced per 100 vehicles (PP100), with lower scores reflecting higher vehicle quality. The complete J.D. Power press release and charts can be found after the jump and in the gallery below.

Gallery: 2010 J.D. Power Vehicle Dependability Study

[Source: J.D. Power.com]

Continue reading Porsche and Lincoln climb to top of J.D. Power 2010 Vehicle Dependability Study

Porsche and Lincoln climb to top of J.D. Power 2010 Vehicle Dependability Study originally appeared on Autoblog on Thu, 18 Mar 2010 07:01:00 EST. Please see our terms for use of feeds.

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Chicago 2010: New Ford Edge becomes cutting edge CUV [w/video]

Michael Harley — Wed, 10 Feb 2010 17:01:00 +0000

Filed under: Chicago Auto Show, SUV, Ford

2011 Ford Edge Sport - Click above for high-res image gallery

Ford rolled out its 2011 Edge, with a triad of engine choices, in Chicago this morning. As we mentioned earlier, the 2011 variant will offer the all-new EcoBoost 2.0-liter four-cylinder engine. The four-cylinder turbo, with direct-injection, promises 20-percent better fuel economy without sacrificing performance or suffering emission penalties (Ford has yet to release any specifics on horsepower, torque or fuel economy). The standard engine will be a 3.5-liter V6 (285 horsepower and 253 lb-ft of torque), while the Edge Sport (pictured above) is fitted with a 3.7-liter Ti-VCT V6 (305 horsepower and 280 lb-ft of torque).

The front fascia is completely reworked with a new fresh look, while the rear is only slightly updated - the greenhouse appears untouched. Mechanically, the brake system has been upgraded with larger rear rotors, improved pad composition and a revised brake booster. The Edge SEL and Edge Limited wear standard 18-inch tires - now one-half inch wider, with 20-inch tires optional on both. The Edge Sport has (gulp!) 22-inch wheels standard, a class-exclusive says Ford.

Inside, the dashboard has been completely redesigned around the centerpiece MyFord Touch infotainment center. Standard on the Edge Limited and Edge Sport, the system utilizes a 8.0-inch full-color touch-sensitive LCD screen in the center console. Complementing the main display is the revised instrument panel with dual multi-tasking 4.2-inch information panels on each side of the speedometer that are operated via five-way spoke-mounted thumb switches on the steering wheel. With about a gazillion different features, including the ability to have your Edge welcome you by name when you enter the vehicle, the industry-leading MyTouch system keeps getting better and better - its revised application in the 2011 Ford Edge only serves to reinforce the message. Check out the video and press release after the jump.

Gallery: 2011 Ford Edge Sport at Chicago Auto Show

Gallery: 2011 Ford Edge

Gallery: 2011 Ford Edge Sport

[Source: Ford]

Continue reading Chicago 2010: New Ford Edge becomes cutting edge CUV [w/video]

Chicago 2010: New Ford Edge becomes cutting edge CUV [w/video] originally appeared on Autoblog on Wed, 10 Feb 2010 12:01:00 EST. Please see our terms for use of feeds.

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Next-gen Ford Explorer will bring 1,200 new jobs to Chicago

Michael Harley — Tue, 26 Jan 2010 19:57:00 +0000

Filed under: SUV, Hirings/Firings/Layoffs, Plants/Manufacturing, Ford

2011 Ford Explorer Spy Shots - Click above for high-res image gallery

In a bit of good news, always welcomed in today's battered automotive sector, Ford has announced it will add 1,200 jobs to the Chicago area when it moves production of the all-new 2011 Ford Explorer to its underutilized Illinois plant. The announcement is not a surprise - the plans have been in place for about a year - as the automaker has spent around $400 million retrofitting the plant in anticipation of the upcoming SUV's arrival. Experts say the Chicago plant will likely have to add a second shift to accommodate the Explorer production.

The Chicago plant has been making the redesigned Ford Taurus and Lincoln MKS since last year. The 2011 Ford Explorer, redesigned on a smaller and more fuel-efficient car unibody platform, is anticipated to arrive in dealers in August or September and will likely be the plant's highest-volume vehicle. Thanks for the tip, Leonard!

[Source: Ford]

Continue reading Next-gen Ford Explorer will bring 1,200 new jobs to Chicago

Next-gen Ford Explorer will bring 1,200 new jobs to Chicago originally appeared on Autoblog on Tue, 26 Jan 2010 14:57:00 EST. Please see our terms for use of feeds.

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REPORT: Ford and Mazda clarify future relationship, still strong

Michael Harley — Thu, 17 Dec 2009 13:28:00 +0000

Filed under: Plants/Manufacturing, Ford, Mazda

Click either image above for a high-res gallery

While Ford sold most of its controlling stake in Mazda last November, the two automakers will remain close partners as the companies work together to develop new automotive systems and technologies -- refuting previous reports that the two companies may be drifting apart. The announcement comes from top executives at both Ford and Mazda, which have been meeting recently to discuss further collaborations within the industry.

A strong relationship benefits both automakers. Ford needs Mazda for its insight into manufacturing, product development and its window into the Japanese auto industry. Mazda still relies on Ford for its powertrains (which Ford will continue to provide). The recently launched Ford Fiesta and Mazda2, built on a shared platform, are another example of how the two automakers can work together. The cars were originally engineered for other markets and not intended for sale in the States. When Ford's product strategy changed while they were under development, the two companies met and solved the critical design elements together, making each viable for the domestic market. Problems solved, the Fiesta and Mazda2 debuted at the LA Auto Show earlier this month and are going on sale next year.

Gallery: 2011 Ford Fiesta Hatchback

Gallery: 2011 Mazda2

[Source: The Detroit News]

REPORT: Ford and Mazda clarify future relationship, still strong originally appeared on Autoblog on Thu, 17 Dec 2009 08:28:00 EST. Please see our terms for use of feeds.

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NHTSA opening probe into Ford Freestar/Mercury Monterey transmission defect

Michael Harley — Tue, 24 Nov 2009 23:31:00 +0000

Filed under: Minivan/Van, Government/Legal, Recalls, Safety, Ford

The National Highway Traffic Safety Administration (NHTSA) is investigating hundreds of reports that 2004-2005 Ford Freestar and Mercury Monterey minivans are fitted with defective transmissions that could dangerously fail without warning. Most alarming is that many of the transmissions reportedly fail at highway speeds. In a common complaint, the engine will suddenly surge and then all power is immediately lost. The vehicle is forced to coast powerlessly to a safe spot out of the flow of traffic. Angry owners have flooded message boards to report incidents of transmission failures which leave them stranded and stuck with $3,500 repair bills.

To date, there have been 654 customer complaints and 2,791 warranty claims. However, according to NHTSA, as many as 205,000 vehicles may be affected. The investigation, expected to take a year, will focus on the torque converter output shaft which drives the wheels. Ford Motor Co. has not yet released an official statement regarding the investigation.

[Source: Automotive News, subs. req'd]

NHTSA opening probe into Ford Freestar/Mercury Monterey transmission defect originally appeared on Autoblog on Tue, 24 Nov 2009 18:31:00 EST. Please see our terms for use of feeds.

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STUDY: Cash for Clunkers helped Japanese way more than Detroit 3

Michael Harley — Sat, 14 Nov 2009 00:30:00 +0000

Filed under: Government/Legal, Chrysler, Ford, GM, Honda, Nissan, Toyota

While there is no question that Obama's Cash-for-Clunkers program accelerated vehicle sales this summer, a new report by the University of Michigan's Transportation Research Institute shows the big winners were from Japan, not Detroit.

According to the study, nearly 85 percent of the trade-ins were from General Motors, Ford, and Chrysler, yet they only sold 39 percent of the new cars moved off the lots. On the other hand, 8 percent of the trade-ins came from Toyota, Honda, and Nissan, manufacturers who accounted for 41 percent of new car purchases.

While these numbers may be justified by the large quantity of inefficient domestic trucks and SUVs that were deemed clunkers, customer loyalty also seems to have taken a big shift. About 68 percent of owners who traded in Toyota, Honda, or Nissan vehicles replaced them with another from one of those Japanese brands, while only 43 percent of consumers who traded in Detroit steel purchased another General Motors, Ford, or Chrysler product. The program cost the U.S. taxpayers about $3 billion.

[Source: USA Today | Image: Justin Sullivan/Getty]

STUDY: Cash for Clunkers helped Japanese way more than Detroit 3 originally appeared on Autoblog on Fri, 13 Nov 2009 19:30:00 EST. Please see our terms for use of feeds.

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REPORT: Stand-alone Lincoln-Mercury dealers being scaled out of existence

Michael Harley — Mon, 09 Nov 2009 23:59:00 +0000

Filed under: Car Buying, Marketing/Advertising, Ford, Lincoln, Mercury

In 2006, Ford began to shrink its dealership network in order to more efficiently align its distribution network. Three years later, it appears that the hardest hit are the company's stand-alone Lincoln-Mercury dealerships. While there were 619 Lincoln-Mercury dealerships nationwide just a few years ago, the number had dwindled down to just 357 at the beginning of 2009.

Automotive News recently spoke with Ford CEO Alan Mulally about the future of the Lincoln brand and its stand-alone Lincoln-Mercury stores. While Ford's current strategy is pushing combo Ford-Lincoln-Mercury retailers, Mulally would not confirm that eliminating the stand-alone Lincoln-Mercury dealerships was the desired end result. When pushed on the question, Mulally reiterated that Ford was focusing on building a distribution network which allowed sales volume, product breadth, and profitability... qualities that are apparently better served by the Ford-Lincoln-Mercury store.

Mulally added that although these combo dealerships will be selling the Lincoln MKS on the same lot as the Ford Taurus (both vehicles share platforms and mechanicals), retailers will learn how to deliver the sales experience that fits the vehicle and differentiates the brand. Whether this concept works or whether car salesmen simply take the easy route and sell the less expensive Ford remains to be seen.

Either way, it has to be asked - is peeling away at the automaker's stand-alone LM dealers part of a larger plan to do away with Mercury altogether? Inquiring minds want to know...

[Source: Automotive News - Sub. Req. | Image: Stephen Brashear/Getty]

REPORT: Stand-alone Lincoln-Mercury dealers being scaled out of existence originally appeared on Autoblog on Mon, 09 Nov 2009 18:59:00 EST. Please see our terms for use of feeds.

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Government credits 180,000 sales to Cash-for-Clunkers incentive

Michael Harley — Thu, 06 Aug 2009 11:54:00 +0000

Filed under: Car Buying, Government/Legal, Ford, Toyota

Even without a Cash for Clunkers $2 billion extension locked in place by the Senate, the U.S. government bean counters are crediting the auto incentive for moving more than 180,000 vehicles off dealer lots. The big winner so far is Toyota, knocking Ford's Focus off the top-selling vehicle spot with its economy-oriented Corolla sedan.

According to the numbers, more than 80 percent of the traded-in vehicles were light trucks (including SUVs, pickups, and vans), and 59 percent of the purchases are passenger cars... meaning the program is successfully replacing those thirsty vehicles with a class that is a bit more efficient.

The list of top-10 most traded-in vehicles is chock-full of domestic trucks. The soon-to-be-euthanized victims include five light trucks by Ford, three Jeep and Dodge brands, and two Chevys. And lastly, for those keeping track of the decimal points, the new vehicles being sold under the program earn an average 25.3 mpg, while the condemned only brought an 18.5 mpg average to the party.

[Source: Automotive News, subs. req'd]

Government credits 180,000 sales to Cash-for-Clunkers incentive originally appeared on Autoblog on Thu, 06 Aug 2009 06:54:00 EST. Please see our terms for use of feeds.

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