Ford’s second-gen SYNC system off to a buggy start *UPDATE

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Ford MyFord Touch dashboard

In 2010, Ford reinvented its SYNC system with the launch of the refreshed Ford Edge and Lincoln MKX. But the new integrated system - MyFord Touch and MyLincoln Touch or what's known as "SYNC generation 2" - has been plagued by more than a few bugs. And part of the problem is due to its design.

If one of its various functions trips up - navigation, phone or entertainment, among others - the system can restart. This can leave the driver faced with a blank display and a restart procedure that can take two to three minutes. Double bummer: It usually wipes out your paired phones and indexed music.

After talking with several colleagues who have experienced similar issues (including one where the volume was stuck on max while the A/C continued to blow cold air in 42-degree weather) and experiencing these issues first hand for ourselves, we called up Ford's Head of Technology Communications, Alan Hall, and got on the phone with one of the Blue Oval's engineers to see what's causing the issues and how the automaker is addressing them.

Continue reading Ford's second-gen SYNC system off to a buggy start...

*UPDATE: Official statement from Ford added after the jump.

Continue reading Ford's second-gen SYNC system off to a buggy start *UPDATE

Ford's second-gen SYNC system off to a buggy start *UPDATE originally appeared on Autoblog on Wed, 30 Mar 2011 15:00:00 EST. Please see our terms for use of feeds.

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Ford begins using WiFi to install Sync on assembly lines

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In case you thought installing SYNC into Ford vehicles was a ho-hum-whatever affair, that's not the case - Ford puts a lot of thought into it. The Blue Oval's latest assembly line advance is to have SYNC's infotainment software installed into the 2011 Ford Edge via WiFi. Made possible by the the latest version of SYNC with WiFi access, the new process allows Ford to save money on parts and inventory by using a common module among vehicles in different cars and made in different plants. After the Edge, the Lincoln MKX and 2011 Explorer will gain the same systems. Follow the jump for the press release.

[Source: Ford]

Continue reading Ford begins using WiFi to install Sync on assembly lines

Ford begins using WiFi to install Sync on assembly lines originally appeared on Autoblog on Tue, 31 Aug 2010 08:32:00 EST. Please see our terms for use of feeds.

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Ford improves voice recognition for SYNC, adds Send-to-Car for Google Maps [w/video]

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Ford SYNC 2011 demonstration - click above to watch the video

Those that have been paying attention to Autoblog for any length of time will know that the staff here have long been enamored with the voice recognition (VR) technology that is a part of Ford's SYNC system. SYNC VR generally does a better job of recognizing commands than any other such system and has a flatter menu structure than most.

For its 2011 iteration, Ford and its technology partner Nuance have significantly upgraded the system which now recognizes more than 10,000 commands without having to traverse a single menu. One of the frustrations of dealing with other VR systems has been figuring out the specific commands required to enter a destination or make a call. Nuance has implemented an array of aliases that let users say the same thing in different ways such as "play track" or "play song."

Starting this week, owners of SYNC-equipped cars can now send directions from Google Maps on their computer directly to their car - even if they don't have a navigation system. The send-to-car system has been available for several weeks on General Motors OnStar-equipped vehicles and Ford brings the number of automakers that support this technology to 20 worldwide including Audi and BMW. Check out the technology in the video and press release available after the jump.

[Sources: Ford, Google]

Continue reading Ford improves voice recognition for SYNC, adds Send-to-Car for Google Maps [w/video]

Ford improves voice recognition for SYNC, adds Send-to-Car for Google Maps [w/video] originally appeared on Autoblog on Fri, 16 Jul 2010 13:31:00 EST. Please see our terms for use of feeds.

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Report: 2011 Ford SYNC system can block features while vehicle is moving

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Ray LaHood, the Department of Transportation's boss, recently had the revelation that looking down at your phone for four seconds while behind the wheel means you're "driving the length of a football field without watching the road." The DoT goes on to claim that distracted driving took the lives of up to 6,000 Americans in 2008 alone, with many more severely injured. Ford knows the stats and believes that texting while driving should be banned, but at the same time, many of the company's vehicles come with SYNC, arguably the most interactive infotainment system on the market.

The Detroit News reports that Ford's second generation SYNC system will address distracted driving head-on with the ability to block out all external stimuli while the vehicle is in motion. The "Do Not Disturb" switch will be available first in the MyFord Touch-equipped 2011 Ford Edge and Lincoln MKX models. The DND button will block phone calls and text messages while retaining hands-free calling and 911 Assist, which dials up 911 in the event of an emergency. Also blocked is typing on a keypad for text or Internet and narrowing navigation and phone choices. The only question now is: Who's going to turn the feature on?

[Source: The Detroit News]

Report: 2011 Ford SYNC system can block features while vehicle is moving originally appeared on Autoblog on Thu, 08 Jul 2010 14:32:00 EST. Please see our terms for use of feeds.

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