Ford falls, Chrysler jumps in Consumer Reports reliability survey

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Consumer Reports has released its annual Car Reliability Study, and the results weren't kind to Ford. The automaker saw its ranking fall from 10th to 20th due to issues with three specific models: the Explorer, Fiesta and Focus. Each of those vehicles ranked below average in reliability during their first year on the market due to issues with MyFord Touch and the dual-clutch transmissions in the Fiesta and Focus.

Meanwhile, Chrysler busily inched its way up the reliability ladder. Jeep managed to jump to the 13th spot to become the most reliable domestic manufacturer while Chrysler jumped 12 spots in the study and Dodge maneuvered up by three places.

According to the study, the Chrysler 200, Dodge Durango and Jeep Grand Cherokee all performed well in their respective reliability evaluations. Even so, Consumer Reports notes that of the 97 domestic vehicles the publication studied, 35 percent still rate as below average compared to the rest of the field. Head over to Consumer Reports to learn how the rest of the field shook out.

Ford falls, Chrysler jumps in Consumer Reports reliability survey originally appeared on Autoblog on Tue, 25 Oct 2011 16:00:00 EST. Please see our terms for use of feeds.

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Consumer Reports: 2010 Reliability scores as predictable as Asian cars are… reliable

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Consumer Reports reliability report 2010

Consumer Reports has released its annual reliability scores for the automotive industry. The 2010 edition reads like the 2009 report... which reads like the 2008 publication, which reminds us of the 2007 version that was similar to the 2006 release. Asia is once again at the head of the class while America has reportedly made great strides and Germany is a mixed bag.

Even with a recent rash of recalls, Toyota (along with Scion and Lexus) is still near near the top of CR's reliability chart. Honda and Acura are also listed as producing highly reliable vehicles, with only the four-cylinder Accord and TSX receiving average ratings. Nissan had a strong showing despite the fact that its Cube, in the first year it has appeared in this report, received a below average score. The Nissan Titan was also hit as being below average. The rest of the lineup however, was rated average or better, including the entire Infiniti model line. Subaru, Hyundai and Kia all had good scores as well, with only Subie's WRX falling below average.

The U.S. automakers made major improvements for 2010. Eighty-three percent of the Chevrolet lineup received scores of average or better. In total, nearly 70 percent of the entire General Motors family is rated at average or better. Ford is the top domestic manufacturer on the list though, with 90 percent of its lineup being given ratings of at least average. That figure is inclusive of the Lincoln brand. It's not all good news in the states unfortunately as none of the Chrysler products were able to receive a rating higher than average.

Reliability for European cars has always been an journey filled with ups and downs. The 2010 reliability scores are no exception. Porsche and Volvo are near the top of the industry while Mercedes-Benz, BMW and Audi are among the worst. BMW was certainly not helped by its N54 engine, Mercedes has six of 13 models receiving below average ratings and Audi got the same ratings for 75 percent of its lineup. On the flip side, the Porsche Boxster has the highest rated reliability in the entirety of the report.

Check out the full press release after the jump.

[Source: Consumer Reports]

Continue reading Consumer Reports: 2010 Reliability scores as predictable as Asian cars are... reliable

Consumer Reports: 2010 Reliability scores as predictable as Asian cars are... reliable originally appeared on Autoblog on Tue, 26 Oct 2010 19:24:00 EST. Please see our terms for use of feeds.

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J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports

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Click above for a gallery of graphtastic images from J.D. Power and Associates

J.D. Power and Associates has released its 2010 Initial Quality Study (IQS) and Porsche has earned back the top spot that was occupied by Lexus in last year's study. The annual J.D. Power study measures IQS based on problems reported per 100 vehicles (PP100) - a lower score means a lower rate of problem incidences and higher quality.

Domestic brands, as a whole, demonstrated higher initial quality than import brands for the first time in an IQS (impressive, as the company has been conducting the study for 24 years). "Domestic automakers have made impressive strides in steadily improving vehicle quality, particularly since 2007," said David Sargent, vice president of global vehicle research at J.D. Power and Associates. "This year may mark a key turning point for U.S. brands as they continue to fight the battle against lingering negative perceptions of their quality." According to J.D. Power, the industry average for initial quality is 109 problems per 100 vehicles (PP100) in 2010 (that is a slight increase from 108 PP100 in 2009). However, initial quality for domestic brands as a whole has improved to an average of 108 PP100, slightly better than the initial quality of import brands, which average 109 PP100 in 2010.

Acura made an impressive improvement in the 2010 study. The automaker climbed from 111 PP100 in 2009 to just 86 PP100 in 2010, earning second spot just under Porsche (83 PP100). Mercedes-Benz (87 PP100) earned third position with Lexus (88 PP100) immediately following. Ford (93 PP100) and Lincoln (106 PP100) also earned Top 10 positions. Interestingly enough, Toyota (117 PP100) fell from its seventh position in 2009 to 21st in the 2010 study. The complete J.D. Power press release and charts can be found after the jump and in the gallery below.



[Source: J.D. Power and Associates]

Continue reading J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports

J.D. Power 2010 Initial Quality Study released, first time ever domestics lead imports originally appeared on Autoblog on Thu, 17 Jun 2010 13:00:00 EST. Please see our terms for use of feeds.

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